We want to sincerely apologize to our customers for the intermittent service issues many of you have experienced over the past several days.
Our team has been actively working to identify the cause and stabilize the network. We understand how frustrating these issues are, and we are doing everything we can to get things back to normal as soon as possible.
Thank you for your patience, understanding, and continued loyalty. We are truly grateful for such a wonderful customer base and appreciate you bearing with us while we work through this.
